Contact

Customer Support: Americas

Carson maintains expert customer support and sales staff for your convenience. If you experience any difficulties, please contact us and we will be happy to help you. We are available Monday through Friday, 8:30am – 5:00pm EST (GMT-5).

Carson Optical, Inc.
2070 5th Avenue
Ronkonkoma, NY 11779
UNITED STATES

info@carson.com
+1(631)963 5000

Software Downloads
For software downloads for digital microscopes, visit the Software page.

FAQs
For other common questions, please check our FAQ page.

Customer Support: United Kingdom

Carson maintains expert customer support and sales staff for your convenience. If you experience any difficulties, please contact us and we will be happy to help you. We are available Monday through Friday, 9:00am – 5:00pm GMT.

Carson Optical, Inc.
C/O PHL Group Ltd.
Henfaes Ln
Dragon Works Industrial Estate
Welshpool,
SY21 7BE
UNITED KINGDOM

uksupport@carson.com
+44 (0) 1938 557440

Software Downloads
For software downloads for digital microscopes, visit the Software page.

FAQs
For other common questions, please check our FAQ page.

Customer Support: Europe

Carson maintains expert customer support and sales staff for your convenience. If you experience any difficulties, please contact us and we will be happy to help you. We are available Monday through Friday, 8:30am – 5:30pm CET (GMT+1).

Carson Optical, Inc.
C/O TLogistics
Gerolsteinbaan 7
5121 DN,
Rijen
THE NETHERLANDS

Customer Service: eusupport@carson.com
Sales Inquiries: +49 6421 3014450

Software Downloads
For software downloads for digital microscopes, visit the Software page.

FAQs
For other common questions, please check our FAQ page.

Customer Support: Asia

Carson maintains expert customer support and sales staff for your convenience. If you experience any difficulties, please contact us and we will be happy to help you. We are available Monday through Friday, 9:00am – 5:30pm HKT (GMT+8).

Carson Optical, Inc.
11/F, Tower 2,
Admiralty Centre,
18 Harcourt Road,
Admiralty,
HONG KONG

asiasupport@carson.com
General: +852 2285 4295
Sales Inquiries: +852 9574 2359

Software Downloads
For software downloads for digital microscopes, visit the Software page.

FAQs
For other common questions, please check our FAQ page.

Cookie	Duration	Description
VISITOR_INFO1_LIVE	5 months 27 days	A cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface.
YSC	session	YSC cookie is set by Youtube and is used to track the views of embedded videos on Youtube pages.
yt-remote-connected-devices	never	YouTube sets this cookie to store the video preferences of the user using embedded YouTube video.
yt-remote-device-id	never	YouTube sets this cookie to store the video preferences of the user using embedded YouTube video.
yt.innertube::nextId	never	This cookie, set by YouTube, registers a unique ID to store data on what videos from YouTube the user has seen.
yt.innertube::requests	never	This cookie, set by YouTube, registers a unique ID to store data on what videos from YouTube the user has seen.

Cookie	Duration	Description
_ga	2 years	The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors.
_gat_gtag_UA_5883805_2	1 minute	Set by Google to distinguish users.
_gid	1 day	Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously.
CONSENT	2 years	YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data.
tk_ai	5 years	JetPack sets this cookie to store a randomly-generated anonymous ID which is used only within the admin area and for general analytics tracking.
tk_lr	1 year	The tk_lr is a referral cookie set by the JetPack plugin on sites using WooCommerce, which analyzes referrer behaviour for Jetpack.
tk_or	5 years	The tk_or is a referral cookie set by the JetPack plugin on sites using WooCommerce, which analyzes referrer behaviour for Jetpack.
tk_qs	30 minutes	JetPack sets this cookie to store a randomly-generated anonymous ID which is used only within the admin area and for general analytics tracking.
tk_r3d	3 days	JetPack installs this cookie to collect internal metrics for user activity and in turn improve user experience.
tk_tc	session	JetPack sets this cookie to record details on how user's use the website.

Cookie	Duration	Description
_icl_visitor_lang_js	1 day	This cookie is stored by WPML WordPress plugin. The purpose of the cookie is to store the redirected language.
wpml_browser_redirect_test	session	This cookie is set by WPML WordPress plugin and is used to test if cookies are enabled on the browser.

Contact Us

Customer Support: Americas

Customer Support: United Kingdom

Customer Support: Europe

Customer Support: Asia